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Ordering Information

 

To place an online order, register on the website giving your complete shipping address (please do not use a PO Box address). Place your order by adding items to the shopping cart and then proceed to check out whereby you will be asked to log onto your Paypal account to continue. Please follow the steps to apply for a Paypal account if you don't already have one. PayPal is easy and free to set up. No monthly, start-up, or cancellation fees  and no annual commitment.
 
All transactions on cakeconnection.com.my are securely processed on a server with 128-bit SSL certificate protection. You can feel comfortable giving us your details without any unauthorised parties seeing your details. If your shipping destination is not available on the website, please send us an email at contactus@cakeconnection.com.my and we will reply you with the appropriate charges. You will then be given the option of faxing or emailing your credit card details for payment.
 
Note : If you are a Malaysian customer, you can also opt to pay via an internet bank transfer into our Maybank account  (Account # : 512231340484) . If you wish to do this, please send us an email with your order and full shipping address. We will then reply with the amount due to be paid including corresponding shipping charges. Once you have made the payment and emailed us a screen capture of the successfull payment, we will send the items to you. Please send your email to contactus@cakeconnection.com.my

 

Shipping Information

 

We gladly ship all over the world for our customers.  Shipping charges are determined by the weight, box size, girth measurement, dimensional weight, and delivery address. Shipping costs can only be determined once an order is placed. Please place your order via our secure shopping cart system and we will automatically calculate your shipping charges for you before you check-out. If your shipping destination is not available on the website, please send us an email at contactus@cakeconnection.com.my and we will reply you with the appropriate charges.
 
All orders placed will be processed within 3 working days. A tracking number will be emailed to you to the email address used in the website registration. Customers are responsible for all duty and import fees over and above the shipping costs.  Please allow 2-3 working days for delivery within Malaysia and 6-14 working days for overseas delivery.

 

For any other information, please send us an email to contactus@cakeconnection.com.my .


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