Search: Advanced search  
Contact Us
The Story of Us

Categories Categories
Cake Boards & Boxes
Cake Dummies
Candy, Jelly, Chocolate & Cake Pop Making
Christmas Products
Decorating Tips
Icings & Icing Making
Royal Icing Decorations
Sugarpaste Flowers

Course Schedules
Current Offers
Baking Partners
Shipping Info

Authentication Authentication


Log in 
Register to receive the
latest news, happenings
and offers.

Recover password

If Javascript is disabled in your browser click here

Your cart Your cart
Cart is empty

View cart
Wish list
Orders history

Help Help
Contact us
Privacy statement
Terms & Conditions

Contact Us

Cake Connection Sdn Bhd :: Help zone

Help zone

Terms & Conditions


This website is owned by Cake Connection Sdn Bhd (Company No. 794711-M) a company incorporated in Malaysia under the Malaysian Companies Act 1965 ("Cake Connection Sdn Bhd", "we", "our" or "us"). Our main place of business is at D-11-1, Block D, Jaya One, 72A Jalan University, 46200 Petaling Jaya, Selangor, Malaysia. Our website is operated and controlled in and from Malaysia and these terms and conditions and your use of this website are governed by, and construed in accordance with, the laws of Malaysia.

By using this website you ("user", "users", "visitors") acknowledge and agree that:

1.      Copyright in the website is owned by Cake Connection Sdn Bhd and all rights are reserved. The website is protected by both copyright and database rights. The contents of this website are the copyright of Cake Connection Sdn Bhd (or under agreement from a copyright owning partner), including any comments, reviews, photos or any other material that users of the service contribute. You are permitted to download and print content from the website for your own personal use. You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works, or in any way exploit any of the content of the website, in whole or in part without the written agreement of Cake Connection Sdn Bhd. In the event of any permitted copying, redistribution or publication of copyright material, no changes in or deletion of author attribution, trademark legend or copyright notice shall be made and shall include a link to this website.

2.      The permitted re-use of content through RSS, or other feed mechanism that may from time to time be offered on the website or otherwise, unless covered by another written agreement with Cake Connection Sdn Bhd, are subject to all terms and conditions herein. In particular such permitted re-use shall be subject to:
a) ensuring that no changes in or deletion of author attribution, trademark legend or copyright notice shall be made and;
b) the use of such content is for non-commercial purposes only. And specifically any other uses, including without limitation the incorporation of advertising or other promotional content into, or the placement of advertising associated with or targeted towards the RSS content is strictly prohibited.
You agree to use the RSS or other feed only to provide summaries, each with a functional link to the associated story on our website that shall display the full content immediately (e.g., no jump pages or other intermediate or interstitial pages). You further agree not to frame or otherwise control the browser window (if any) in which our content opens, including limiting the size or position of such window. Cake Connection Sdn Bhd reserves the right to alter, modify or withdraw any RSS or feed without notice.

3.      Cake Connection Sdn Bhd provides the content in good faith but no guarantee or representation is given that the content is accurate, complete or up-to-date. Use of content on the website is at your own risk.

4.      While Cake Connection Sdn Bhd takes reasonable precautions to prevent computer viruses and other malicious programs on the website no liability is accepted for them. Connection to this site will be transmitted via public telecommunications networks, and Cake Connection Sdn Bhd makes no warranty or representation that the operation of this website will be uninterrupted or error-free, and disclaims all liability in respect thereof.

5.      This website contains links to other websites. Cake Connection Sdn Bhd is not responsible or liable for any material supplied by or contained on any third party website which is linked from or to this, or any use of personal data by such a third party. The inclusion of any link on the website does not imply endorsement by Cake Connection Sdn Bhd of the linked site and Cake Connection Sdn Bhd offers no guarantee or liability for the efficient operation of these sites. Access to linked third party websites is at your own risk. Please note that these Terms and Conditions apply solely to this website and are not to linked third party sites.

6.      Cake Connection Sdn Bhd keeps track of the number of visitors to its website, the pages they visit and how long they stay. We also collect information from visitors who click on advertisements so that we are able to measure interest, improve our service and inform advertisers as to the number of visitors their advert has generated. We note that advertisers do not have any influence or control over Cake Connection Sdn Bhd's editorial content.

7.      These terms and conditions may be modified from time to time. Continued access or use of the service by you will constitute your acceptance of any changes or revisions to these terms and conditions.

Refund Policy

All refunds will be issued at the discretion of the management.

Commercial re-use

All enquiries related to commercial reuse should be addressed to

. Privacy Policy

Cake Connection Sdn Bhd is committed to protecting the privacy of all personal information collected from you. By using our website, you indicate your consent to the collection and use of such information in accordance with the following Privacy Policy. We may ask you to provide certain information when you use the website. You will know when we are collecting information intended to be kept for future use because the web page will contain a link to this privacy policy. The information collected may include:

         your name, occupation and job title

         postal/e-mail address

         details about services you specifically request

         details from documents you complete on-line

         other information relevant to customer surveys and/or offers

We may:

         send service-related information to you which we think may be of relevance/interest to you

         send information relating to you or others if you indicate that you want to receive marketing material or similar communications

         provide other companies, such as advertisers, with statistical information about our clients, (but we will not provide them with information which can be used to identify any individual client or contact)

         pass your details to accountants, consultants and other professionals and third parties, but only for the purpose of obtaining professional advice and complying with our contractual obligations to you

         request optional information such as your interests in order to provide more tailored products and services to you (e.g. through internal research, data analysis, market research and product research)

  • Visitors to our site may opt to receive communications via a variety of means including email newsletters that contains information we believe to be of interest. You can choose to restrict the collection or use of your personal information by ticking the relevant data protection boxes whenever you are asked to fill in a form on this website. If you have previously not objected to us using your personal information for direct marketing purposes, you can change your mind at any time by e-mailing us at
  • If you leave this website via a link to a website operated by a third party, we are not responsible for the protection and privacy of any information which you may provide while visiting such websites and the terms and conditions of that site will cover your usage. Your visit to any other sites, and any transactions you may undertake, will be under the terms and conditions of that site. Furthermore Cake Connection Sdn Bhd, and any partner sites directly linked from do not accept any responsibility for purchases, or liability for any damages, where they have only provided search and price comparison functionality.
In every case you should exercise caution and look at the terms and conditions and privacy statement applicable to the website in question.
Designed by The Tikiworks Copyright © 2008-2017 Cake Connection Sdn Bhd